How do I change my password?
If you have forgotten your login password and have not logged in, you can click "Forgot Password" at the bottom of the login interface, enter the email address you filled in during registration to obtain a verification code, and reset it according to the prompts.
If you are logged in, you can reset your password in Tradesk - "Me" - the upper right option - "Settings" - "Account & Security" - "Login PWD". To ensure account security, please set a password of 8-20 characters, including both uppercase and lowercase letters and numbers.
How do I unlock my account?
Please contact service@fiduciary-hk.com, staff will assist you.
What is the password requirement?
The password must consist of 8-20 characters and contain both uppercase and lowercase letters and numbers.